Consent for Collection and Use of Personal (Credit) Information
In case HANPASS Co., Ltd. plans to collect/gather and utilize customers’ personal (credit) information pertaining to financial transactions, the company is obligated to obtain consent in accordance with Article 15, Article 22, and Article 24 of the [Personal Information Protection Act], Article 15 of the [Credit Information Use and Protection Act], and Article 22 of the [Act on Promotion of Information and Communications Network Utilization and Information Protection], among others. Accordingly, I hereby affirm and agree that HANPASS Co., Ltd. may collect and utilize my/customers’ personal (credit) information as outlined below:
1. Matters on Essential Collection and Use of Personal (Credit) Information
1) Purpose of Collection and Use of Personal (Credit) Information
① Membership Enrollment/registration and Administration: Ensuring the veracity of membership registration intentions, facilitating identification and authentication for the provision of membership services, sustaining and managing membership status, adhering to identity verification mandates, establishing and preserving financial transaction relationships, and delivering requested services.
② Provision of Goods and Services: Authentication pertinent to minor-scale overseas remittance and non-face-to-face transaction services, verifying identity during consultations or applications for new transactions.
③ Facilitating Seamless Communication Channels for User Transactions and Complaint Resolution: Validating the identities of complainants, confirming grievances, facilitating contact and notifications for fact-finding, disseminating various notices and notifications, including processing outcome notifications, maintaining records for receiving diverse grievances and mediating disputes, preventing illicit usage, and employing data for incident inquiries and the formulation of security protocols.
2) Items of Personal (Credit) Information Collected
① Essential Information
-Personal Identification Information: Name, Resident Registration Number (real-name verification number), identification (for foreigners, foreign registration number and passport combination resident number), unique identifier information, deposit account details, nationality, occupational category, address, email, mobile phone number, and other contact information.
-(Non-Face-to-Face/Untact Finance) Transaction Information: Service type, transaction conditions, date and time of the transaction, amount, and other details related to the transaction setup and history.
② Information Collected Under the Electronic Financial Transactions Act (Applicable Only to Non-Face-to-Face Transactions):
-In addition to the personal identification information, the data which is recorded on the transaction application form or information provided by the customer, including login ID, contact details, residential and workplace addresses.
-The information which is automatically collected during the use of services (such as the operating system type, browser version, IP address, logs) is utilized solely for the purpose of investigative cooperation in cases involving users with suspicious transactions.
③ Collection Methods:
-Via the website (Web), app (App), paper forms, fax, telephone, consultation boards, email, and service applications.
-Through the use of information collection tools.
-Through inquiries received at the customer service center.
<Items Collected by Content of Service> <TABLE>
| Contents of Service | Collected Item/Category |
|---|---|
| Membership Registration(Individual). | Name, Resident Registration Number, Copy of Resident Registration Card, Date of Birth, Gender, Nationality, Address, Contact Information (Mobile Phone Number, Email), Photograph and Video for Identification, Referrer (Optional), Domestic/Foreigner Information. |
| Provision of Virtual Account Deposit Method. | Name, Resident Registration Number, Account Number/Financial Institution, Confirmation of Account Holder's Name, Domestic/Foreigner Information. |
|
Unique Identifier Information: -Real-name Registration. -Domestic and Foreign National Real-name Verification. -Mobile Phone Identity Verification. -Authorized Certificate Identity Verification. -Email Simplified Verification. -Account Verification. |
Name, Resident Registration Number, Mobile Phone Number (Optional), Name/Resident Registration Number of Legal Representative, Email. Resident Registration Number (Alien Registration Number), Name or Date of Birth, Name, Gender, Date of Birth, Name, Gender, Domestic/Foreigner Classification, Mobile Phone Number, CI (Linked Information), DI (Duplicate Registration Confirmation Information). Resident Registration Number (Alien Registration Number), CI (Linked Information), DI (Duplicate Registration Confirmation Information). Date of Birth, Name, Gender, Email. Bank, Account Number, Account Holder. |
|
Korea Financial Telecommunications & Clearings Institute's Open Banking Service. -Balance Inquiry. -Transaction History Inquiry. -Account Real-name Inquiry. -Withdrawal Transfer. -ARS Withdrawal Transfer Consent and Notification of Cancellation. |
Name, Gender, Date of Birth, Domestic/Foreign Nationality Distinction, Mobile Phone Number, Email Address, Account Number/Financial Institution Name, Linked Information (CI), Duplicate registration verification information (DI). Detailed information about the Open Banking Service can be found on the website below. (Korea Financial Telecommunications & Clearings Institute Open Banking https://www.open-platform.or.kr/main). |
| SMS Notification of Overseas Remittance and Transaction Progress. |
· Sender Information (Purpose of Remittance, Source of Funds, Relationship with Recipient). · Recipient Information (Name, Real-name Number, Address, Contact Information, Nationality, Date of Birth, Mobile Phone Number, Remittance Amount, Remittance Date, Purpose of Remittance, Source of Funds, Occupation, Gender, ID, Issuance Date, Issuing Authority of ID, Place of Birth, Recipient Financial Institution Name and Branch, Account Number, Relationship, BIC Code, Province Code, CUP Card Number, bKash Number). |
| Information Automatically Generated During the Service Use. |
· Service Usage Records (Service Usage Channel, Deposit and Withdrawal Records, Overseas Remittance Records, Member Information Change Records, Unresolved Incidents, Misuse Records, Usage Logs, IP Address, Connection Country). · Device Information (Model Name, Unique Device Identifier (IMEI, SSAID), OS Version, Advertising Identifier). |
3) Retention and Use Period of Personal (Credit) Information
① Personal (credit) information collected will be retained and utilized from the date consent for collection and use is granted until the expiry of the consent period for credit information provision and inquiry concerning the customer. Thereafter, the information will be retained and utilized solely for the purposes of investigating financial incidents, resolving disputes, handling complaints, and complying with legal obligations.
② Personal (credit) information gathered for membership registration and management purposes will be held and used from the date of the customer's membership initiation until the termination of the membership. Following the cessation of membership, the information will continue to be retained and utilized exclusively for investigating incidents related to its collection and use, resolving disputes, addressing complaints, and fulfilling legal requirements.
③ Personal information associated with non-face-to-face (online) transactions will be retained and utilized for the duration stipulated by Article 12 of the Enforcement Decree of the Electronic Financial Transactions Act.
④ Applicable Legislation:
- Personal information pertaining to service use (access records): 3 months (Protection of Communications Secrets Act).
- Records of display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning contract withdrawal or cancellation: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on electronic financial transactions and fraud transaction records: 5 years (Electronic Financial Transactions Act).
- Records of domestic financial transactions for payments and receipts: 5 years (Foreign Exchange Transactions Act).
- Information required for customer verification duties: 5 years (Article 4 of the Act on Reporting and Using Specified Financial Transaction Information and Article 7 of the Enforcement Ordinance of the same Act).
2. Right to Refuse Collection and Use of Personal (Credit) Information
1) You are entitled to refuse the collection and use of the specified personal (credit) information and may retract your consent at any time subsequent to granting it. Please note, however, that without your consent to the collection and use of personal (credit) information, access to certain indispensable services, such as overseas remittances, may be unavailable. Withdrawal of consent can be facilitated through the “Membership Withdrawal” feature within the HANPASS app.
* Should you experience any challenges during the withdrawal process, comprehensive guidance is available by contacting our customer service center at (02-3409-1540).
Do you agree with the above Collection and Use of Personal Information?
Consent for Collection and Use of Unique Identifier Information
1. Matters on essential collection and use of unique identifier information
1) Purpose of collecting and using unique identifier information
① Membership registration and management: Verification of membership intent, provision of membership services for identity verification and authentication, maintenance and management of membership qualifications, identity verification in accordance with the real-name verification system, establishment and maintenance of financial transaction relationships, provision of requested services.
② Provision of goods and services: Small-scale overseas remittance, provision of non-face-to-face transaction services, and related identity verification, confirmation of identity during consultation or new commercial transaction applications.
③ Securing smooth communication channels for handling user transaction relationships and complaint matters: Verification of complainant's identity, confirmation of complaint details, contact and notification for fact-finding, various notifications and advisories, record preservation for receipt of various inconveniences and dispute resolution.
2) Items/Categories of unique identifier information collected
Passport number, resident registration number, foreign registration number, driver's license number.
3) Retention and Use Period of Unique Identifier Information
① Collected unique identifier information will be retained and used from the date of consent to collect and use until the effective period of consent for providing and inquiring about the unique identifier information of the customer expires. However, after the expiration of the effective period of the consent for providing and inquiring about unique identifier information, it will be retained and used solely for investigating financial incidents, resolving disputes, handling complaints, and complying with statutory obligations.
② Unique identifier information collected for the purpose of membership registration and management will be retained and used from the date of the customer's membership registration until the date of membership withdrawal. After membership withdrawal, the information will be retained and used only for the purposes of investigating incidents related to the collection and use of unique identifier information, resolving disputes, handling complaints, and fulfilling legal requirements.
③ Unique identifier information related to non-face-to-face/untact (online) transactions will be retained and used for the period prescribed by Article 12 of the Enforcement Decree of the Electronic Financial Transactions Act.
④ Related Legislation:
- Personal information related to service use (access records): 3 months (Protection of Communications Secrets Act).)
- Records related to display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.).)
- Records on contract or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).)
- Records on payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).)
- Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.).)
- Records on electronic financial transactions and fraudulent transaction records: 5 years (Electronic Financial Transactions Act).)
- Records of domestic financial transactions for payments and receipts: 5 years (Foreign Exchange Transactions Act).)
- Information required for customer verification duties: 5 years (Article 4 of the Act on Reporting and Using Specified Financial Transaction Information and Article 7 of the Enforcement Ordinance of the same Act).)
2. Right to Refuse Collection and Use of Unique Identifier Information
1) You are entitled to refuse the Collection and Use of the specified unique identifier information and may retract your consent at any time subsequent to granting it. Please be advised, however, that without your consent to the provision of unique identifier information, access to certain indispensable services, such as overseas remittances, may be unavailable. Withdrawal of consent can be facilitated through the “Membership Withdrawal” feature within the HANPASS app.
* Should you experience any challenges during the withdrawal process, comprehensive guidance is available by contacting our customer service center at (02-3409-1540).
Do you agree with the above Collection and Use of Unique Identifier Information?
Consent for Provision of Personal (Credit) Information
In relation to the financial transactions conducted by HANPASS Co., Ltd., the personal (credit) information that HANPASS Co., Ltd. has obtained from customers is designated as information that requires the individual's explicit prior consent before being shared with third parties, in accordance with Article 17, Article 22, and Article 24 of the [Personal Information Protection Act], Article 32 of the [Act on the Use and Protection of Credit Information], and Article 24-2 of the [Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.] Consequently, I hereby grant my consent for HANPASS Co., Ltd. to disclose my personal (credit) information to third parties under the following terms:
1. Matters on Essential Provision of Personal (Credit) Information
1) Entities receiving personal (credit) information, the intended purpose of the provision, and the specific items provided to fulfill the objectives of the transaction
| Receiving Entities | Purpose of Provision | Provided Items |
|---|---|---|
| Korean Domestic Financial Institutions (Korean Domestic Banks and Securities Firms). | Overseas Remittance Services and Withdrawal Account Registration. | Name, Real-name Verification Number, Account Number/Financial Institution Name. |
| Overseas Remittance Intermediary Financial Companies and Banks or Financial Institutions in the Country Where Payment Occurs. | Request for Payment of Overseas Remittance. |
· Sender Information (Name, Real-name Verification Number, Address, Telephone Number, Remittance Amount, Date and Time of Remittance). · Recipient Information (Name, Address, Telephone Number, Recipient Account Number or Card Number/Recipient Financial Institution Name). |
| Recipient Financial Institutions, Korea Financial Intelligence Unit | Provision of information requested for anti-money laundering in cases of small-scale/sum overseas remittance. |
· Sender's Name. · Sender's Account Number. · Sender's Address or Resident Registration Number (Passport Number or Foreign Registration Number for foreigners). · Recipient's Name and Account Number. · Records of Unusual Transactions. |
| Korea Financial Telecommunications & Clearings Institute | Open Banking Service, Provision of Open Banking Service, Consent to Withdrawal Authorization via ARS and Agreement to Provide Transaction Information, Registration and Notification of Cancellation of Withdrawal Transfer Account. | Name, Gender, Date of Birth, Domestic/Foreign Nationality, Mobile Carrier, Mobile Phone Number, Email Address, Account Number/Financial Institution Name. |
| KSKBSJOB Co., Ltd. | Telephone and consultation services for HANPASS, including monitoring tasks. | · Sender Information (Name, Real-name Verification Number, Address, Telephone Number, Remittance Amount, Date and Time of Remittance). · Recipient Information (Name, Address, Telephone Number, Recipient Account Number or Card Number/Recipient Financial Institution Name). · HANPASS Card Member's CI, Name, Mobile Phone Number, Date of Birth, Gender, Delivery Address, 16-digit HANPASS Card Number. |
| BC Card Co., Ltd. | Intermediation of HANPASS Card Services. | • HANPASS prepaid (debit) electronic payment instrument business involving the member's CI, Name, Mobile Phone Number, Date of Birth, Gender, Delivery Address, 16-digit HANPASS Card Number. |
| BC Card Co., Ltd. and the card production and delivery agency entrusted by BC Card Co., Ltd. | Delivery of HANPASS Cards, mapping between members and cards. | • Delivery Address, Name, Mobile Phone Number, Address, Date of Birth, Gender, 16-digit HANPASS Card Number. |
| KORAIL | Provision of HANPASS Transportation Card Services. | • Issuance of vouchers, recharge, and merchant settlement. |
| HANPASS International Co., Ltd. | Provision of gifting, mobility, and subscription services. | • Name, Mobile Phone Number, Prepayment Information. |
| Coocon Co., Ltd. | Account validity verification, ARS withdrawal consent, intermediary services for issuing cash receipts, transfers related to electronic financial services deposits and withdrawals. | • Account Holder Name, Account Number, Mobile Phone Number, Date of Birth. |
| Danal Co., Ltd. | HANPASS Wallet Recharge Service. | • Name, Mobile Phone Information (Mobile Phone Number, Mobile Carrier, Terminal Model Name). • Payment Collection Agency Number. |
| GalaxiaMoneyTree Co., Ltd. | HANPASS Wallet Recharge Service. | • Name, Mobile Phone Information (Mobile Phone Number, Mobile Carrier, Terminal Model Name). • Payment Collection Agency Number. |
| Zero Pay | ZEROPAY Payment | • Name, Nationality, Mobile Phone Number. |
| The Cheat Co., Ltd. | Fraud Prevention. | • Name, Date of Birth, Gender, Telecommunications Company Name, Mobile Phone Number, Domestic/Foreigner Information. |
| Korea Information Certification Agency Co., Ltd. | Issuance and Management of Certificates. | Name, Date of Birth, Gender, Nationality, Domestic/Foreigner Information, CI (Linked Information), Mobile Phone Number. |
| Daou Tech Inc. | Notification Talk/SMS/MMS/RCS Transmission Agency. | • Name, Nationality, Mobile Phone Number. |
| Surem Co., Ltd. | International SMS/SMS/MMS/RCS Transmission Agency. | • Name, Nationality, Mobile Phone Number. |
| Nice Information Service Co., Ltd. | Mobile Phone Authentication. | Name, Date of Birth, Gender, Nationality, Domestic/Foreigner Information, CI (Linked Information), Mobile Phone Number, Telecommunications Company, Card Company Name, Card Number. |
| KT Co., Ltd. | International SMS/SMS/MMS/RCS Transmission Agency. | • Name, Nationality, Mobile Phone Number. |
| Kwangju Bank Co., Ltd. | Virtual Account Service. | • Bank Name, Account Number, Date of Birth, Gender, Domestic/Foreigner Information. |
| Welcome Savings Bank Co., Ltd. | Virtual Account Service. | • Name, Bank Name, Account Number, Date of Birth, Gender, Domestic/Foreigner Information. |
| Jeonbuk Bank Co., Ltd. |
Open Banking Service of Korea Financial Telecommunications and Clearings Institute. Virtual Account Service. |
• Bank Name, Account Number, Date of Birth, Gender, Domestic/Foreigner Information. |
| Korea Information & Communication Co., Ltd. | Virtual Account Service. | • Name, Nationality, Bank Name/Account Number. |
| HANPASS Glogis Co., Ltd. |
HANPASS Logistics Services. * Receipt, verification, guidance, consultation, and complaint handling of logistics services. * Verification of product delivery information, provision of promotions, and event prizes. |
• Name, Mobile Phone Information, Nationality, Logistics Use/Product Information, Delivery Address, Information requested by customer/client. |
| Seller |
HANPASS Live Services. * Guidance, consultation, and complaint handling of partner products or services. * Verification of product delivery information, provision of promotions, and event prizes. |
• Name, Mobile Phone Information, Purchased Product Information, Delivery Address, Information requested by customer/client. |
| VirusKorea Co., Ltd. |
HANPASS Rental Services. * Receipt, guidance, consultation, and complaint handling of services. * Verification of product delivery information, provision of promotions, and event prizes. |
• Name, Gender, Date of Birth, (Mobile) Telephone Number, Contact Information, Address, Installation Address, Email, Transaction Financial Institution Name, Account Number, Credit Card Company Name, Card Number, Card Expiry Date, Domestic Birth Registration Location, Alternate Key (MyPin, SafeKey, SirenKey, etc.). |
| Nice TCM Co., Ltd. | Automatic Teller Machine (CD/ATM) Services | 16 digits Hanpass Card Number, Wallet Balance Information |
| Lotte Innovate Co., Ltd. | Automatic Teller Machine (CD/ATM) Services | 16 digits Hanpass Card Number, Wallet Balance Information |
| Galaxia Money Tree Co., Ltd. | Automatic Teller Machine (CD/ATM) Services | 16 digits Hanpass Card Number, Wallet Balance Information |
| T-money Co., Ltd. | Express Bus Reservation and Pre-pay Services | Name of reserving person, mobile phone number of reserving person, reservation-payment information |
|
Express Bus Association Co., Ltd. Geumho Express Co., Ltd. Dongbu Express Co., Ltd. Dongyang Express Co., Ltd. Samhwa Express Co., Ltd. Sokrisan Express Co., Ltd. Central Express Co., Ltd. Cheonil Express Co., Ltd. Hanaeil Express Co., Ltd. Daewon Express Co., Ltd. Chungnam Express Co., Ltd. Korea Wide Gyeongbuk Express Co., Ltd. |
Express Bus Reservation and Pre-pay Services | Name of reserving person, mobile phone number of reserving person, reservation-payment information |
2) Retention and Use Period of Personal (Credit) Information
① Personal (credit) information collected will be retained and utilized from the date consent for collection and use is granted until the expiry of the consent period for credit information provision and inquiry concerning the customer. Thereafter, the information will be retained and utilized solely for the purposes of investigating financial incidents, resolving disputes, handling complaints, and complying with legal obligations.
② Personal (credit) information gathered for membership registration and management purposes will be held and used from the date of the customer's membership initiation until the termination of the membership. Following the cessation of membership, the information will continue to be retained and utilized exclusively for investigating incidents related to its collection and use, resolving disputes, addressing complaints, and fulfilling legal requirements.
③ Personal information associated with non-face-to-face (online) transactions will be retained and utilized for the duration stipulated by Article 12 of the Enforcement Decree of the Electronic Financial Transactions Act.
④ Applicable Legislation:
- Personal information pertaining to service use (access records): 3 months (Protection of Communications Secrets Act).
- Records of display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning contract withdrawal or cancellation: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on electronic financial transactions and fraud transaction records: 5 years (Electronic Financial Transactions Act).
- Records of domestic financial transactions for payments and receipts: 5 years (Foreign Exchange Transactions Act).
- Information required for customer verification duties: 5 years (Article 4 of the Act on Reporting and Using Specified Financial Transaction Information and Article 7 of the Enforcement Ordinance of the same Act).
2. Right to Refuse Consent for the Provision of Personal (Credit) Information
1) You are entitled to refuse the provision of the specified personal (credit) information and may retract your consent at any time subsequent to granting it. Please note, however, that without your consent to the provision of personal (credit) information, access to certain indispensable services, such as overseas remittances, may be unavailable. Withdrawal of consent can be facilitated through the “Membership Withdrawal” feature within the HANPASS app.
* Should you experience any challenges during the withdrawal process, comprehensive guidance is available by contacting our customer service center at (02-3409-1540).
Do you agree with the above Provision of Personal (Credit) Information?
Consent for Provision of Unique Identifier Information
1. Matters on essential provision of unique identifier information
1) Entities Receiving Unique Identifier Information, Purpose of Provision, and Items Provided for the Achievement of Transaction Objectives
| Receiving Entities | Purpose of Provision | Provided Items |
|---|---|---|
| Korean Domestic Financial Institutions (Korean Domestic Banks and Securities Firms). | Overseas Remittance Services and Registration of Withdrawal Account. | Name, Real-name Verification Number, Account Number/Financial Institution Name. |
| Overseas Remittance Intermediary Financial Companies and Banks or Financial Institutions in the Country Where Payment Occurs. | Request for Payment of Overseas Remittance. |
· Sender Information (Name, Real-name Verification Number, Address, Telephone Number, Remittance Amount, Date and Time of Remittance, Nationality, etc.). · Recipient Information (Name, Address, Telephone Number, Recipient Account Number or Card Number/Recipient Financial Institution Name). |
| Recipient Financial Institutions, Korea Financial Intelligence Unit. | In cases of small-scale/sum overseas remittance, provision of information requested for anti-money laundering purposes. |
· Sender's Name and Nationality. · Sender's Account Number. · Sender's Address or Resident Registration Number (Passport Number or Foreign Registration Number for foreigners). · Recipient's Name and Account Number. · Records of Unusual Transactions. |
| Korea Financial Telecommunications and Clearings Institute. | Open Banking Service, Provision of Open Banking Service, Consent to Withdrawal Authorization and Transaction Information Provision via ARS, Registration and Notification of Cancellation of Withdrawal Transfer Account. | Name, Gender, Date of Birth, Domestic/Foreign Nationality, Mobile Carrier, Mobile Phone Number, Email Address, Account Number/Financial Institution Name. |
| KSKBSJOB Co., Ltd. | Telephone and consultation services for HANPASS, monitoring tasks, etc. |
· Sender Information (Name, Real-name Verification Number, Address, Telephone Number, Remittance Amount, Date and Time of Remittance). · Recipient Information (Name, Address, Telephone Number, Recipient Account Number or Card Number/Recipient Financial Institution Name). · HANPASS Card Member's CI, Name, Mobile Phone Number, Date of Birth, Gender, Delivery Address, 16-digit HANPASS Card Number. |
2) Retention and Use Period of Unique Identifier Information
① Collected unique identifier information will be retained and used from the date of consent to collect and use until the effective period of consent for providing and inquiring about the unique identifier information of the customer expires. However, after the expiration of the effective period of the consent for providing and inquiring about unique identifier information, it will be retained and used solely for investigating financial incidents, resolving disputes, handling complaints, and complying with statutory obligations.
② Unique identifier information collected for the purpose of membership registration and management will be retained and used from the date of the customer's membership registration until the date of membership withdrawal. After membership withdrawal, the information will be retained and used only for the purposes of investigating incidents related to the collection and use of unique identifier information, resolving disputes, handling complaints, and fulfilling legal requirements.
③ Unique identifier information related to non-face-to-face/untact (online) transactions will be retained and used for the period prescribed by Article 12 of the Enforcement Decree of the Electronic Financial Transactions Act.
④ Related Legislation:
- Personal information related to service use (access records): 3 months (Protection of Communications Secrets Act).
- Records related to display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on contract or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on electronic financial transactions and fraudulent transaction records: 5 years (Electronic Financial Transactions Act).
- Records of domestic financial transactions for payments and receipts: 5 years (Foreign Exchange Transactions Act).
- Information required for customer verification duties: 5 years (Article 4 of the Act on Reporting and Using Specified Financial Transaction Information and Article 7 of the Enforcement Ordinance of the same Act).
2. Right to Refuse Provision of Unique Identifier Information
1) You are entitled to refuse the provision of the specified unique identifier information and may retract your consent at any time subsequent to granting it. Please be advised, however, that without your consent to the provision of unique identifier information, access to certain indispensable services, such as overseas remittances, may be unavailable. Withdrawal of consent can be facilitated through the “Membership Withdrawal” feature within the HANPASS app.
* Should you experience any challenges during the withdrawal process, comprehensive guidance is available by contacting our customer service center at (02-3409-1540).
Do you agree with the above Provision of Unique Identifier Information?
Consent for Overseas Transfer of Personal (Credit) Information
1. On overseas transfer of personal (credit) information
1) Entities Receiving Personal (Credit) Information, Purpose of Provision, and Items Provided for the Achievement of Transaction Objectives
| Receiving Entities | Purpose of Provision | Provided Items |
|---|---|---|
| Financial institutions acting as intermediaries for overseas remittances and banks or financial companies in the country where the payment occurs. | Request for payment of overseas remittance. |
· Sender's information (name, real-name verification number, address, telephone number, amount of remittance, date and time of remittance). · Recipient's information (name, address, telephone number, receiving account number or card number/name of receiving financial institution). |
* Details concerning the recipient entity and its contact information, the country to which information is transferred, the timing, and the method of transfer are available for review on our corporate website.
2) Retention and Use Period of Personal (Credit) Information
① Personal (credit) information collected will be retained and utilized from the date consent for collection and use is granted until the expiry of the consent period for credit information provision and inquiry concerning the customer. Thereafter, the information will be retained and utilized solely for the purposes of investigating financial incidents, resolving disputes, handling complaints, and complying with legal obligations.
② Personal (credit) information gathered for membership registration and management purposes will be held and used from the date of the customer's membership initiation until the termination of the membership. Following the cessation of membership, the information will continue to be retained and utilized exclusively for investigating incidents related to its collection and use, resolving disputes, addressing complaints, and fulfilling legal requirements.
③ Personal information associated with non-face-to-face (online) transactions will be retained and utilized for the duration stipulated by Article 12 of the Enforcement Decree of the Electronic Financial Transactions Act.
④ Applicable Legislation:
- Personal information pertaining to service use (access records): 3 months (Protection of Communications Secrets Act).
- Records of display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning contract withdrawal or cancellation: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records concerning consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.).
- Records on electronic financial transactions and fraud transaction records: 5 years (Electronic Financial Transactions Act).
- Records of domestic financial transactions for payments and receipts: 5 years (Foreign Exchange Transactions Act).
- Information required for customer verification duties: 5 years (Article 4 of the Act on Reporting and Using Specified Financial Transaction Information and Article 7 of the Enforcement Ordinance of the same Act).
2. Right to Decline the Overseas Transfer of Personal Information
1) You are entitled to refuse the international transfer of your personal information and may withdraw your consent at any time, even subsequent to providing it. However, please be advised that without your consent to the international transfer of your personal information, access to certain critical services, such as overseas remittances, may be unavailable. Withdrawal of consent can be facilitated through the “Membership Withdrawal” feature within the HANPASS App.
* If you experience any challenges during the withdrawal process, comprehensive guidance is available by contacting our customer service center at (02-3409-1540).
Do you agree with the above Overseas Transfer of Personal Information?
(Optional) Consent for Use of Information for Marketing and Advertising Purposes
I do understand that, in case HANPASS Co., Ltd. plans to collect and use customer personal (credit) information for the purpose of marketing and advertising, due and proper consent shall be obtained in accordance with relevant regulations such as the [Act on the Use and Protection of Credit Information] and the [Personal Information Protection Act]. Accordingly, I hereby agree to the collection and use of my personal (credit) information by HANPASS Co., Ltd. as described below.
| Purpose of Collection-Use | Collected Personal Information Items | Preservation Period |
|---|---|---|
|
For Service Enhancement, Development of New Services, and Marketing, Usage Statistics, and Surveys (For the purposes of providing and promoting products and services by HANPASS Co., Ltd. and its affiliates, including the delivery of information on new services and events, customer convenience and participation opportunities in events and promotional giveaways, and the offering of tailored advertisements; for the statistical analysis and utilization of service usage data; for the improvement and development of existing and new services respectively; for the enhancement of service quality and the provision of customized services; for the validation of service efficacy; for the identification of access frequencies; and for notifications regarding currency exchange information and benefits related to transfers/payments, customized advertisements, etc.) |
Subscription details, transaction counterparties (recipients), and other information related to the conclusion, maintenance, fulfillment, management, and improvement of contracts and services, including the information utilized in the services of HANPASS Co., Ltd., information collected, generated, and verified during the use of the services, and records of app usage related to the services. |
Until withdrawal from HANPASS Co., Ltd. or revocation of consent. (However, should other relevant statutes apply, the retention period specified by such statutes shall be complied with.) |
* Including personal (credit) information produced/occurred/generated before this consent.
You have the right to withhold consent for the collection and use of personal information as described above, as it pertains exclusively to the utilization of information for marketing and advertising purposes. Refusal to grant such consent will not result in any detriment regarding financial transactions.
Do you agree with the above Collection-Use of Personal (Credit) Information?
(Optional) Consent for Reception of Marketing and Advertisement Information
| HANPASS Co., Ltd. disseminates a variety of information, including benefits related to service marketing, event notifications, and advertisements, through electronic transmission mediums such as SMS/MMS/email. This effort is aimed at fulfilling the objectives for which information is collected and used, including the provision of product and service information. Consent to receive marketing and advertising information is voluntary, and declining to consent will not impact your ability to use services provided by HANPASS Co., Ltd. However, without your consent, you will be unable to receive notifications regarding service marketing benefits or event information. |
|---|
* Even if you have consented to the receipt of marketing and advertising information, you are entitled to withdraw that consent at any time, pursuant to the Act on the Use and Protection of Personal (Credit) Information.
Do you agree with the Reception of Advertisement Information via Electronic Transmission Mediums?